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Service & Support

Support that Keeps Your Mill Running

An HMC team member performs equipment maintenance

From maintenance and repairs to replacement parts and financing, HMC gives you the reliable support you need to keep your operation running at peak performance.

We're here when you need us

Support at HMC is built around real people and real experience. Our technicians and parts specialists bring decades of hands-on knowledge to every service call, helping customers quickly diagnose issues and find practical, effective solutions. We understand that downtime is costly, which is why responsiveness and fast turnaround are core to how we operate. After more than 70 years serving sawmills, we know what it takes to keep equipment running—and we stand ready to support our customers whenever they need us.

Maintenance & Repairs

Keep Your Mill Running Smoothly

HMC provides technical maintenance and repair support focused on troubleshooting, diagnostics, and practical guidance for your in-house maintenance team. Our experienced technicians work directly with customers to help identify issues, recommend solutions, and support proper operation and upkeep of both new and legacy HMC equipment. In addition, we offer valuable resources such as maintenance schedules, manuals, and tips to help mills stay ahead of issues and minimize downtime.

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An HMC technician repairs a piece of equipment.
An HMC parts clerk reviews a spare parts order.

Replacement Parts

The Right Parts, Right When You Need Them

From wear components to critical replacement parts, HMC makes it easy to get the parts you need—fast. Our team supports both new and older equipment and works with you to identify the right components so your operation stays up and running.

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Supplemental Services

Expanded Engineering and Technical Services

HMC’s support extends beyond equipment troubleshooting and parts. Our team also provides engineering-driven services—including mill design, fabrication, and machining—to help customers plan upgrades, solve complex challenges, and optimize their operations.

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An HMC engineer works on an equipment CAD model.
An HMC customer shakes hands to secure equipment financing.

Equipment Financing

Empowering What’s Next For Your Mill

Upgrading equipment doesn’t have to slow you down. HMC works with financing partners to provide flexible options that help you invest in the right equipment while keeping your operation moving forward.

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An HMC employee shakes hands with a customer.

Need Help Right Now?

Our team is here to help. Whether you need a part, service, or technical guidance, we’ll get you taken care of quickly.

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